OFFER TOP-TIER SERVICE FOR A FRACTION OF THE COST

Virtual Assistants For Customer Service

Improve your customer experience: our trained assistants can handle inquiries, resolve issues, and provide personalized customer assistance 24/7.
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What Can Customer Service Assistants Do?

Using an assistant to help manage your customer service saves you time and money and helps you deliver a better customer experience.

Phone & Email Management
Customer Retention & Relationship Building
Customer Onboarding
Product Recommendations/Guidance
After Hours & 24/7 Support Coverage
Order Processing
Calendar Management

Never miss an important meeting again. Your virtual assistant will manage your time, set up reminders, make sure you are never double booked, and create gaps in your calendar when necessary.

Multilingual Support

With international sales becoming the new normal, you want to be sure you have multilingual support. An outsourced customer service agent can provide this service, allowing you to reduce language barriers.

Social Media Management

Let your virtual assistant grow and manage your social media accounts and run your ad campaigns, while you focus on core business activities.

Administrative Work

Outsource administrative tasks to your virtual assistant to ensure that the rest of your staff has adequate support, so they can focus on business-growing activities.

Email Support

Establishing good communication with customers starts with quick email replies. Whether a customer has a problem with their order or a question about your business, an outsourced CSR can handle any issue thrown their way.

Phone Answering Services

Answering calls quickly can improve your customer’s experience. From managing multiple call lines and handling orders to scheduling appointments, an outsourced customer service agent can help your business expand.

Lead Generation

Rely on your virtual assistant to support your lead generation efforts. Delegate repetitive tasks such as researching prospects, updating the CRM, data management, email marketing, and more to an experienced virtual assistant.

Inbound and Outbound Call Support

An outsourced customer service assistant can manage an inbound and outbound call center, enhancing your customer engagement and improving the overall experience.

Customer Success

A dedicated customer service outsourced team gives you the stability to manage churn, improve relationships, upsell, and cross-sell.

Multilingual Support

With international sales becoming the new normal, you want to be sure you have multilingual support. An outsourced customer service agent can provide this service, allowing you to reduce language barriers.

Live chat

Enable round the clock chat support and ensure exceptional CSAT scores for your business.

Technical Support

Technology doesn’t always work the way we intend. A customer service agent well-versed in technology can minimize business disruptions from technology issues and ensure your business is following client service level agreements.

Email Support

Establishing good communication with customers starts with quick email replies. Whether a customer has a problem with their order or a question about your business, an outsourced CSR can handle any issue thrown their way.

Phone Answering Services

Answering calls quickly can improve your customer’s experience. From managing multiple call lines and handling orders to scheduling appointments, an outsourced customer service agent can help your business expand.

Order and refund processing

Your assistant can process orders, shipping, refunds and can connect with vendors/suppliers real-time.

Inbound and Outbound Call Support

An outsourced customer service assistant can manage an inbound and outbound call center, enhancing your customer engagement and improving the overall experience.

WORK WITH YOUR TECH STACK

Customer Service Tools

Customer Service Outsourcing vs Hiring In-House

Save Money

Save as much as 70% with a trained assistant for customer service versus hiring in-house staff.

Stress-Free Operations

With remote customer service operations, you save on salaries and don’t need to provide office space, equipment, or benefits.

More Flexibility

Hire as few or as many assistants as you need for customer service. Whether you want one CS rep or a full team, we have the high-quality talent to support your business.

Offer 24/7 Customer Service for Customers

Having 24/7 customer support is a major advantage. A remote assistant can easily provide around-the-clock support, improving the quality of your customer service.

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Friendly Price Package

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Membership Package
Dedicated Office Package
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Getting Started Is Easy

Our simple process ensures that you get qualified, reliable employees in 2 weeks.

Book a Free Consultation

During this no-obligation call, we'll discuss your staffing requirements, and follow up with a proposal customized for you

Choose Your Staff

Within days, we'll select qualified candidates. You'll have the opportunity to examine their credentials and select a team member who meets your requirements

Onboarding

We'll do a live kickoff call to begin training. Our onboarding integrates remote staff with your company culture and expectations, with minimal technical setup required

Start Work

When training is completed, your new staff starts saving you money from Day 1!

Your Virtual Staff will work any hours you set and will fit in seamlessly with your organization.

SCALE UP WHEN NEEDED.

As your business and staffing requirements grow, easily add additional team members when needed.

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Why Choose Remote Staff?

We take care of everything from A-Z

Hand-Picked Candidates
Background Checks
Payroll & HR
Replacement Guarantee
Initial Training
Technical Setup
Attendance Management